I just recently purchased the Star Wars console and got everything moved over from previous console. Went in to play Halo Reach, which is the only game I play online, and starting having internet issues. The game would act like it was loading but would all the sudden drop before game play could even begin. This happened a few times and I got mad and shut the game off. The next day went in to see if the same thing would happen, when an message came up saying that I had dropped too many games recently and that I would not be able to start matchmaking. Was not sure what this meant so I called Xbox to see what was going on. They told me that I had been banned from matchmaking. Not sure what was all going on with the internet but was told that a fiber optic cable had been cut around the time I was trying to play. How do I fix this so I can go back to matchmaking?