- insaneAssass1n9
- |
- Exalted Mythic Member
Posted by: Saint of Taint
OP again, explain the importance of this feature and why it is needed. Like Tom said, we already have the weekly mailsacks. How many dire questions does the community have the need to be answered by employees?
Do we not have use of the private messaging system? If a question merits answer will employees refuse to answer?As I said before, the mail sack is only once a week, which nulls some questions based on their time frame. Also the mail sack is for a certain type of questions, ones that "will provoke a discussion", and also mostly questions that enable us to become more familiar with bungie as a studio, and their employees.
Then there is the other type of questions, ones that are more direct, narrow, and to the point. These are the sort of questions that you suggest should be private messaged.
First off, one of peoples main "problems" with the feature that they have presented is that it is calling the employees attention to something when they really might not want to deal with is. What must be understood is that the pm system is more "forceful" than this feature would be. An employee would not be bombarded by messages and notifications of stuff that many individual people think is important.
Currently with the pm system, if one person thinks their question is worthy of an answer by an employee, they will most likely pm an employee, who is then presented with a notification and a message that they inevitably have to read to judge whether or not it is of quality.
With the call feature, the posts are in effect being pre-screened. A post will only be added to the queue if a certain amount of people agree that it need attention.
Imagine if with the report system had no button, and people had to message mods every time they saw a broken rule. This would make their job incredibly more difficult.
Not to mention the fact that more often than not, if one person has a question, so do many others, so wouldn't it just make more sense to be effortlessly directed to the dispossession in the forums, where they could then answer it once, for everybody, than have to individually respond to each person who pm's an employee.
[Edited on 05.06.2012 2:26 PM PDT]