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This topic has moved here: Subject: Bungie insta-contacting (IM'ing)- yay or nay?
  • Subject: Bungie insta-contacting (IM'ing)- yay or nay?
Subject: Bungie insta-contacting (IM'ing)- yay or nay?

Xbox LIVE gamertag: Dat3lessNutella
Steam username: TopWargamer
To look up my Halo stats...search for the gamertag TopWargamer.
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I believe that the only way to get a hold of Bungie is by emailing them. I'm not sure how well Bungie is with responding back to their emails, but most companies are not good at it. For example, I was locked out of my SWTOR account (still am), and I emailed Bioware....3 times. It's been more than a month, and no response.

So I think you guys get where I stand with email only contacting....I hate it. Bungie should have an IM sessions (like other sites like Microsoft, CyberPowerPC, etc. etc.). People's problems (game wise mind you, not forum wise) would get answered a lot faster than via email.

Yay or nay for this idea?

  • 05.18.2012 4:31 PM PDT

Dubito ergo cogito, cogito ergo sum ©
Halo 3 Longshore playable on Team Fortress 2 vids

Nay, because IM would cause distraction. Leave them alone, you're interfering their next new epic game with pesky instant messaging reply.

Use private message instead!

  • 05.18.2012 4:33 PM PDT

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Posted by: TopWargamer
I believe that the only way to get a hold of Bungie is by emailing them. I'm not sure how well Bungie is with responding back to their emails, but most companies are not good at it. For example, I was locked out of my SWTOR account (still am), and I emailed Bioware....3 times. It's been more than a month, and no response.

So I think you guys get where I stand with email only contacting....I hate it. Bungie should have an IM sessions (like other sites like Microsoft, CyberPowerPC, etc. etc.). People's problems (game wise mind you, not forum wise) would get answered a lot faster than via email.

Yay or nay for this idea?


Nay, because one of the only threads that could actually use a poll doesn't have one. :D

  • 05.18.2012 4:33 PM PDT

Xbox LIVE gamertag: Dat3lessNutella
Steam username: TopWargamer
To look up my Halo stats...search for the gamertag TopWargamer.
SAVED THREAD PAGES: 283
One does not simply get rid of TopWargamer so easily.
You know this to be true.
ALL HAIL GABEN


Posted by: T1B3R7uMB0YXVI
Nay, because IM would cause distraction. Leave them alone, you're interfering their next new epic game with pesky instant messaging reply.

Use private message instead!

Hire new to people just as an IM team possibly?

  • 05.18.2012 4:40 PM PDT
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  • Honorable Legendary Member

Sometimes starting back from square one does good...

Ask smart questions
http://catb.org/esr/faqs/smart-questions.html

Web-based IM's are complicated to develop and the teams efforts are better spent on many different areas. Although I wouldn't be surprised if Achronos came here and said that they had this idea pass through their heads.

  • 05.18.2012 5:42 PM PDT

Dubito ergo cogito, cogito ergo sum ©
Halo 3 Longshore playable on Team Fortress 2 vids

To be frankly honest, I always receive emails from bungie if it's related to Halo issue or Forum issue.

It's only a matter of luck on what kind of issue you have in between the game or online.

Beside, after Bungie discontinue to support Halo Online Server, It's kind of useless right now. The only thing you can ask them about would be the website, which can be easily be sent through private messaging.

In my experience, an IM support is very efficient and fast, but it doesn't allow you have the time to think thoroughly over your issue. For example, I previously talked to Microsoft over the phone about a certain window program. Suddenly, after I got the issue resolve, I often forgot to ask them about other issue within the program itself.

So, my answer still remains nay (Why can't we do a poll in this thread?), I'll stick to the old e-mail system.

  • 05.18.2012 5:55 PM PDT

Xbox LIVE gamertag: Dat3lessNutella
Steam username: TopWargamer
To look up my Halo stats...search for the gamertag TopWargamer.
SAVED THREAD PAGES: 283
One does not simply get rid of TopWargamer so easily.
You know this to be true.
ALL HAIL GABEN

Also, sorry, didn't think about making a poll.

>.>

  • 05.18.2012 7:34 PM PDT

Have you seen my mind anywhere? I seem to have lost it...

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x0x x0x x00 0xx 0x0 x0x 0x0

I have seen you future

No, for IM support you need a team of people who can be available to answer questions. This would be really expensive for the number of legitimate problems people would have.

  • 05.18.2012 7:53 PM PDT