- An average gamer
- |
- Exalted Mythic Member
Make sure you typed it in correctly, but you may have to end up calling up Microsoft and sending them a picture of the code and your receipt, along with the Reach bundle you purchased.
It's possible that somebody else simply received the code from a situation similar to what you're going to end up doing. It's likely that Microsoft, upon receiving proof of your not having used the code yourself, will just give you another one.