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This topic has moved here: Subject: I can't sign into my old account.. but my information is correct?
  • Subject: I can't sign into my old account.. but my information is correct?
Subject: I can't sign into my old account.. but my information is correct?

Condoms aren't always safe, my friend was wearing one and got hit by a bus.

My old account, BlackHeaven, has been inactive for maybe 5 months now, but I can't sign in to it anymore.

I remember both the email, and the password exactly as they had been for the last couple years, yet when I try to sign in it keeps telling me my password is incorrect.
Yes, I checked the capitals.

The weird part though is that previously, I was getting a Windows Live message saying "This account is already in use"(or something along those lines). That was yesterday. Apparently it's not in use anymore, but does anyone know how to fix this, or experienced this before?

Also, I cannot reset my password because the email I used to sign that account up is having the exact same problem. The password I used for it isn't registering.
I keep track of all my passwords, I write them down as they are, so I really have no idea whats going on.

Anyways, any insight/ideas are appreciated. I mean worst case scenario means I just keep posting on this account.

  • 08.26.2012 7:47 PM PDT

Subject: If you saw a meteor coming toward Earth, what would you do?Posted by: juniorbandit96
Butter my ass, turn around, spread open my butt cheeks, and say "Right here mutha-blam!-a!!"

Join Planetary Annihilation and Speed Haven

Maybe someone got your password and changed both.

  • 08.26.2012 7:48 PM PDT

Es ist Zeit für einige Gefahr-pay

Are you sure that email account wasn't closed or disabled?

  • 08.26.2012 7:52 PM PDT

Condoms aren't always safe, my friend was wearing one and got hit by a bus.


Posted by: Sgt Drifter
Are you sure that email account wasn't closed or disabled?

No, I'm not. It was a cox account that I created as a junk email, and I probably haven't signed into it for at least 5 years. But that didn't stop me from posting before 5 months ago, or even on the break I took before this recent one.

  • 08.26.2012 7:54 PM PDT

@spawn031

"So much of what we do is ephemeral and quickly forgotten, even by ourselves, so it's gratifying to have something you have done linger in people's memories." John Williams

Unfortunately there is nothing that Bungie can do on their end. Your login is through Microsoft and their services, you will have to go through their support to gain access back to your account. If you watch when you sign into bungie.net, it actually sends you to Windows sign in, and then back to bungie.net. Here is what you can do.

> Contact Microsoft support for Hotmail here
> Reset your password here
> Take the steps to recover your account here

Other steps: Is the account on your Xbox Console? From there you can sign into Xbox Live - tab over to profile setting and you can see the email address associated with that account. Your best step right now is contact Microsoft Support about hotmail. They will be able to assist you further.

[Edited on 08.26.2012 7:56 PM PDT]

  • 08.26.2012 7:56 PM PDT

GOAT

Whoop whoop

Accounts Back. Ninjas can lock this however they please.

  • 08.26.2012 8:11 PM PDT