Off Topic: The Flood
This topic has moved here: Subject: DC Universe Online Help?
  • Subject: DC Universe Online Help?
Subject: DC Universe Online Help?
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Well, my situation is quite frankly a terrible one.



See, when I recovered my account names (because its been a few months since I last played), I got three account names, which for reasons including this and that, I won't say.

Account one has my current characters, my newer ones.

Account two has no characters. quite frankly i don't know when I made it. Possibly for another game.

Account three is the problem. I believe it has my old main character, AKA a lvl 24 awesomeness.

Howeve,r this is also my oldest account. I don't remember the password, so after trying a few of my originals, and failing, I decided to try and reset my password. I tried answering my security question "Where were you born?" but because i never actually new which city I was born, I just put my home town, which has always been the same. I even asked around and tried the city i was ACTUALLY born in. Nothing worked. This is the second time my security answer for that account has gotten locked for 24 hours, and I need some serious help!

Is there any online support I can contact whether it be email, or in some cases a live chat? Thanks for any help!

I DID post this on the DC forums, but that was a few hours ago and no one has replied. There maybe a god chance I wont get a reply for a day or two, so i figured someone here had to know something or another about DCUO.

  • 12.08.2012 10:46 PM PDT

There's usually a "Contact Us" type thing at the bottom of the page... hangon a sec...

Ok. Be sure to try their technical forums, not their game forums. You're probably going to get a better response. Also, depending on your timezone, try calling them or doing a live chat session by going here. If they aren't available, try to open a support ticket and see if they can get back with you. Be sure to include up to date contact information.

Good luck.

[Edited on 12.08.2012 10:54 PM PST]

  • 12.08.2012 10:47 PM PDT