What are these first person words you speak of?
There has been packet loss issues in this house for a few days now. With packet loss, there typically comes latency/lag. With that, there comes sub par gameplay in some online games. With sub par gameplay, there comes a pretty sad faced puma.
So, you'd figure going to their customer service would help (Well, customer service has a terribad reputation for 98% of the places you go to nowadays doesn't it? Probably never should have even bothered,) but apparently not.
After they insisted that there was no packet loss, apparently you can show them images of it, and they will simply completely ignore it, and tell you about how great your current connection is, and how it could be even better if you buy more of their equipment.
This is ridiculously stupid, and comcast needs to be placed onto bungie's giant slingshot, and be thrown into the sun.
/vent
ITT: Discuss how terribad comcast is.