- gamertag: [none]
- user homepage:
Last week when I tried logging on my old account, this message popped up. Thinking nothing of it I attempted to get it back through filling out a form with personal information, and then they'd ''go through'' my form and decide whether its valid or not.
They sent an email back on a different account I have, saying they require more information, so this time I filled out the form 100% (Including all addresses, passwords, card details, XBL codes used, you name it) And I know I must have gotten everything right because I have all this information saved onto my computer.
A few days ago, I get a final email saying they can't deem it valid and it would be best for me to make another account. This leads me to conclude somehow, someone got into my old hotmail and messed with my information. I have called up my bank and no money has been taken out so that's a given, but the information I provided in the form was all 100% correct.
This old account as well was linked to everything, my Xbox Live, Paypal, old bungie account etc. I can still get into Xbox Live, but I can't recover my profile on anyone's Xbox but myself, and any place that requires me logging in using that hotmail won't work either, which is why I've succumbed to making this alt.
Reason I'm saying this, is to wonder if there's another way I can regain my account back, I don't want to resort to making a new account and linking everything to that one, I've searched the internet for a customer service number but no results, and I figured my fellow Floodians might know the answer or could help out. Help is appreciated