- last post: 01.01.0001 12:00 AM PDT
Good morning,
My name is Jeremy, aka }GHS{Chewie. I am an avid PC gamer and a regular MS/Bungie/Gearbox product consumer. I am also an Admin for a number of large Halo PC gaming clans, primarily among a strong community of Christian gamers within the United States, Canada, and Europe. I also run a large umbrella organization for a multitude of Christian-based gaming clans. For my part, I've been part of a Christian gaming clan for the last two years, most of that time with the tags }GHS{.
Having said all of that, I merely am attempting to point out the fact that I am not some ten year old newbie and I do have some grasp of the things which I am about to speak about. You can rest assured that the plea for help therein contained is genuine and, we feel, needs to be dignified with some kind of response from the good folks at Bungie and Gearbox. So far the best service we have gotten has been from “offshore” support staff that obviously has little to no experience with the products they are attempting to support, let alone any vested interest in them. For what it is worth, I have also actively been game/usability testing Microsoft products at the Redmond, WA campus for at least the past ten years. I know what it means to be vested and you can rest assured I want to your products succeed as much as we want our clan to be free of the terrible headaches we have been having to deal with. But I digress.
Over the past several weeks our servers have been hacked by someone using a program called "Rcon Stealer". It was supposedly made by someone who is close to or knows a person who goes by the name "Pepsi" or some version of that name. They have hacked our servers run on gameservers.net and our Teamspeak server. They have been able to kick, ban, and return at will. They have also been able to ban us from our TS server and kick and ban at will there also. The program is supposedly created using C++, but we can’t be completely sure of that and frankly it doesn’t really matter.
We have been able to get screenshots of incidences and possible IP addresses. We need some type of defense or fix for this program. We are not the first that this has happened to and looks like it is starting to spread to several of our brother/sister clans. You will be hearing from several of my clan-mates with the screenshots I mentioned. Also, they have been able to upload modified “modded” maps and randomly alter our map cycle. As of now we have changed all passwords pertaining to our servers, FTP, TS, etc. We will continue to do this but we ask that you expeditiously look into this and make some kind of an attempt to assist us in our endeavor to continue in our enjoyment of your products. On behalf of and as a leading figure within the Christian Halo PC gaming community, my associates and I look forward to your reply.
Respectfully submitted,
-Jeremy, aka }GHS{Chewie
Clan Admin and Council Member at }GHS{ and }CoG{ Halo PC Clans
Founder and Webmaster for TeamCGA.org, homepage of The Christian Gaming Alliance
P.S. It might be worth mentioning that I am also a Microsoft shareholder. My decision to remain as such will have a lot to do with the outcome of this issue. Thanks again.