Bungie Weekly Update: 10/03/08

With Luke and Sketch bound for Tokyo, I'm the only one left to provide you guys with your weekly update. Sucks to be you. Or does it?

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Bungie Weekly UpdateHalo 3Emotional Support 10/3/2008 6:38 PM PDT

Teaser Trailer

Enjoy the teaser for one of our current projects.

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CommunityHalo 3Halo 3: ODSTEmotional Support 9/25/2008 7:07 AM PDT



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Help 9/22/2008 7:07 PM PDT



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Help 9/19/2008 7:07 PM PDT

E3 Announcement Shelved, For Now

No Internet, yanking the countdown timer yesterday was not a joke. We wish it was, though.

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Inside BungieCommunityEmotional Support 7/7/2008 8:00 AM PDT

Bungie Weekly Update: 3/28/08

You're going to sit there and read this when you could be playing Team SWAT? Really?

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Bungie Weekly UpdateHalo 3Emotional Support 3/28/2008 5:06 PM PDT

Love is in the Air

Frankie writes:

Did you meet your true love playing Halo? Did you get a job using your Halo skills? Did you become president of a small country because you could pwn noobs? We're looking for real life stories of romance, adventure and social wonder directly related to your Halo experience. Read on!

Did you meet your true love playing Halo? Did you get a job using your Halo skills? Did you become president of a small country because you could pwn noobs? We're looking for real life stories of romance, adventure and social wonder directly related to your Halo experience. If this sounds like you, click the forum link at the bottom of the page and share your story.

Forum Link!

HaloEmotional Support 1/3/2008 8:58 AM PST permalink

REMINDER: Beta Ends June 10th!

Sketch writes:

Just a reminder, that  as a consolation for lost time and inconvenience during the launch period, we extended the Halo 3 Beta end date to Sunday, 6/10, at 11:59 PM PDT.

UPDATE : 5/16/07  7:05 PM

Halo 3 Beta Downloads via Crackdown are fixed!

It's been a long day for a lot of people but we're happy to announce that effective immediately, a title update for Crackdown is available on Xbox Live that will fix the issue that previously prevented you from downloading the beta. The Microsoft team just deployed this fix and when you launch Crackdown you should receive a prompt to download the update.

Please note that it could take up to four hours for your console to receive this update based on various factors. However, the good news is that we're in the clear and Halo 3 gameplay is just over the horizon.

We realize this has been a pain for many and an inconvenience at the very least. Given the circumstances, we've decided to extend the duration of the Halo 3 Beta from June 6th to June 10th at 11:59 PM PDT.  So, you lost almost a full day of play today but to make up for it we're tacking on four more days (and a weekend at that).

We apologize for the delay and hardships this issue has caused and hope that it quickly becomes a distant memory clouded by good times playing Halo 3 with your friends.

Thank you all for your patience and understanding. We'll see you online!

Note : A rare bug has been discovered that sometimes results in improper text display in the game UI. Basically, you won't see any text at all. If you encounter this issue, you can fix it yourself by doing the following:
  1. Restart your Xbox 360
  2. Boot up the Halo 3 Beta
  3. While the Halo 3 Beta is loading, immediately press up on the D-Pad and hold the A button until you see the Bungie logo. If you perform this correctly a dialog box will appear confirming maintenance has been done to your system.
  4. Resume the Halo 3 Beta!



Halo 3Emotional Support 5/16/2007 5:22 AM PDT permalink

Blastacular Map Update

The Blastacular Map Pack has been updated to fix bugs and superjumps before being deployed to Matchmaking. The two new maps for Halo 2, Desolation and Tombstone, have both been replaced with updated versions, with the geometry fixes added. You will need these to use them in Matchmaking. More new on that later this week.

As we promised in the Weekly Update this Friday past, the Blastacular map pack has been updated to remove the superjumps and invisible walls that would have caused no end of misery in Matchmaking. That’s the good news. The bad news is that you will have to download them again to overwrite your old map files with the new, corrected ones. These will be required to play in matchmaking. The “old” maps will continue to function until then, or until you try to match with someone using the updated maps. Simplest solution? Go get ‘em.

The new maps can be found by simply returning to the content download screen from the main menu in Halo 2, and repeating the process you already used to download them the first time. We know this is a pain. Sorry.

NOTE: You will not be charged again if you already bought these maps.

You will be charged if for some reason you were not charged last time.

Remember - the maps are tied to your console, not your Gamertag. If you try to download to another console, you will be charged again.

We do apologize for this inconvenience. For some of you it’s a minor irritation, for some of you it’s the end to a long and annoying ordeal. Either way, we thank you for your patience and your understanding.

Halo 2 (Xbox)Emotional Support 5/7/2007 8:01 PM PDT permalink

Blastacular Map Pack Fixed!

The recent downloading problems with the Halo 2 "Blastacular" map pack have been (mostly) fixed. Details inside.

Hooray! Map download problems are fixed! If you were one of the (significant) number of people unable for a variety of reasons, to download the recent “Blastacular” map pack, a fix implemented last night should have worked for you. Firstly, our apologies. We realize this has been inconvenient and annoying.

As we’ve explained previously, the problem was caused by either trying to get the maps for free (don’t worry, you’re not in trouble), accidentally trying to download on a Silver and then Gold account, or by various incompatible age rating problems between 360 dashboard and the original Xbox. Almost everyone should now be able to download the maps now, and the bonus is that we can now accelerate the maps’ introduction into matchmaking.

We’ll have more news on this soon, and if you’re still having problems with either the map pack or with billing, then try the usual support numbers and contact info here: www.xbox.com since Bungie does not deal with Xbox Live billing matters. At least not until I get that Paypal account set up…

Halo 2 (Xbox)Emotional Support 5/2/2007 11:50 AM PDT permalink

Matchmaking Playlist Update

Originally we indicated that this week was our target for updating the Halo 2 Xbox Live matchmaking playlists and resetting all player rankings. We are holding this update while we investigate and fix some of the Xbox Live download problems that people have been reporting.

Originally we indicated that this week was our target for updating the Halo 2 Xbox Live matchmaking playlists and resetting all player rankings. We are holding this update while we investigate and fix some of the Xbox Live download problems that people have been reporting. The good news is that almost everyone who initially had issues downloading the maps should now be able to do so. However, there may be some people who are still unable to download the maps for a variety of reasons and we’re working with the Xbox Live team to narrow down the potential cause and implement the solution.

This playlist update and rank reset will probably occur next week, pending the outcome of our ongoing work with the Xbox Live team. In the meantime, you are of course able to enjoy both Tombstone and Desolation in online custom games and offline Splitscreen/System Link play. Please stay tuned to Bungie.net for the latest info. Apologies for the inconvenience.

Halo 2 (Xbox)FAQs and Info 4/25/2007 5:55 PM PDT permalink

New Halo 2 Maps are Here!

The new Halo 2 maps are here. Bug fixes, workarounds and details about their inclusion in next week's Matchmaking playlists, inside.

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Halo 2 (Xbox)Halo StatsFAQs and Info 4/17/2007 7:50 AM PDT

Letters to the Webmaster

The Webmaster is back. Fat lot of good that's going to do you. Misplaced letters answered by a drunken monkey.

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Hacking Rumor is False

Recent rumors that Bungie.net has been hacked, and that your personal data has been compromised or stolen, are utterly false. Bungie.net has not been hacked, and frankly, there's nothing to hack. Bungie.net's database does not contain any of your personal information other than your Gamertag and Halo 2 stats.

As with any personal information, you should guard yours carefully, never give your passwords or other security information to anyone trying to solicit it. Bungie staff and personnel will never ask you for that kind of information, because we don't have any business using it. Please ignore any claims to the contrary and try not to spam up the forums talking about it. Bungie.net has not been hacked. The end. Major Nelson is giving out the official PR line over on his site here: Gawd bless you Major Nelson.

Emotional SupportFAQs and Info 3/21/2007 5:25 PM PDT permalink

Halo 3 Beta FAQ

Phases one and two of the Halo 3 beta registration are now closed. However, many questions remain about the beta itself as well as further chances to get in. Here, we do our best to answer those questions.

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Halo 3Help 2/16/2007 11:01 AM PST

Updated: Wednesday Forum Downtime

[Updated]: This maintenance is complete.

On Wednesday, October 25th, Bungie.net will be offline from 9am to approximately 10am Pacific time for maintenance.  Bungie.net's forums and account creation will remain offline until approximately 1pm Pacific time.

While most bungie.net upgrades can and do happen without any downtime at all, this particular update involves changing a lot of internal database structures to make them more efficient.  As such, we can't have you guys making changes to the database while we work on it.  The main site will be down for about 1 hour, starting at 9am Pacific time.  The forums and account creation will remain down until around 1pm Pacific, however. 

Everything should be back up and running by 1pm.

Emotional Support 10/24/2006 4:11 PM PDT permalink

What Kind of Halo Player Are You?

We've compiled a humorous list of the most prominent gamer stereotypes in the Halo 2 Xbox Live community. Check out our list, see if any of these seem familiar and take the quiz to find out which kind of gamer you are most like.

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Emotional Support 9/26/2006 2:36 PM PDT

Security Alert

It has been brought to our attention that someone is sending fake emails form "bungie.com" (we're actually Bungie.net and we never email you about your account details or security.) and we have to assume the sender of the mails, often with a zip file attachment, is up to no good. Simply delete and ignore them and never, ever open a file from a sender you don't know or trust.

The content of the email may look like this:

Dear user frankie,

It has come to our attention that your Bungie User Profile ( x ) records are out of date. For further details see the attached document.

Thank you for using Bungie!

The Bungie Support Team

Again, these mails are not from us, they're from some jackass. Ignore them.

Help 9/16/2006 9:42 AM PDT permalink

A Warning From The Overlord

Today, I had to deal with several users trying to get access to other's Windows Live ID accounts. The culprits were simply tricking some of you into giving your password away. While this particular case has been dealt with, I thought a simple security refresher was in order.

There are three simple things you need to do to remain secure on bungie.net.

1.  NEVER give your login or password to anyone who asks.  Nobody at Microsoft or Bungie needs to know it, ever.  That's the point of using Windows Live ID / Passport.  If someone asks you for it, tell them you've forgotten it, and never talk to that person again.  You'll be better off.

2.  Windows Live ID / Passport will not ask for your login or password without you clicking on the "Sign In" button.  If you click a link, and then a page comes up asking for you to login, there is a high probability someone is trying to trick you into getting your password.  To be safest, you can do two things.  First of all, simply don't trust a Windows Live ID / Passport sign box unless you've clicked on the Sign-in Button yourself.  Secondly, don't click the box that says "Save my email address and password."  That's just asking for trouble. 

3.  With regard to groups, make sure you're only giving people permissions in your private groups to those that you trust.  Pay attention to the security role editor's warnings about which security permissions can allow other users to completely take over your group.  Bungie and/or its representatives generally cannot help you if something goes wrong - nobody hacked your group, you just gave someone permissions who wasn't trustworthy.   On that point, by the way - from now on, if I see any group that is participating in the act of taking over other users' private groups, I will delete it without notice. 

Wasn't that easy?  Please follow the above guidelines.  I'll watch this news post's discussion thread for on topic questions, and answer as best I can.  On that note, anybody who attempts to post offtopic stuff to that thread, like "First post" and such gets banned for a week - I think you'll agree this is a serious topic, and we don't need that kind of idiocy around here.

CommunityEmotional Support 9/11/2006 6:08 PM PDT permalink

Service Not Available

Some of you may have noticed that for the last few hours bungie.net has been behaving very poorly, most notably throwing "Service Unavailable" messages.  Please know that we are aware of the issue and have been working on it.  We have a temporary fix in place now.  We thank you for your patience, and apologize for the inconvenience.

If you're reading this, that means the temporary fix to the "Service Unavailable" messages is working, and you shouldn't have to worry about it.  If it isn't working, well, you wouldn't really be able to see this post, now would you?  A more permanent fix to the actual cause of the problem will be along in the near future, but you won't really notice that. Again, thanks for your patience.

Inside BungieEmotional Support 5/21/2006 5:19 PM PDT permalink