Red Vs. Who?
Posted by Frankie at 4/4/2006 11:06 AM PDT

We were lucky enough to snag some time with Red Vs. Blue's Burnie Burns. He is to Red Vs. Blue, what Seven of Nine is to the Starship Voyager. That's right, Burnie Burns is a sexy cyborg. Anyway, we found him in a small room working on more Red vs. Blue antics and we were all, "Hey what's a Red Vs. Blue, and how does it benefit me?"

And Burnie Burns was all...

Tell us what RvB is, and how it got started.

Red vs. Blue is a machinima series based in the multiplayer world of Halo. Essentially, it is a computer generated cartoon that chronicles the ongoing story of two teams, Red and Blue, that are stationed in a tiny box canyon with no apparent strategic value, in some remote part of the galaxy. They don't know why they're fighting or why they're there, they just know they have to kill the other side. Most of the series focuses on the interpersonal conflict of the two teams and the frequent insults hurled across the battlefield.

We started making Red vs Blue on April 1, 2003. We put up three videos: an introduction, a PSA and Episode 1 of the series. It was linked on a bunch of different sites like Slashdot, Fark and Penny Arcade. The resulting traffic melted our servers and we've been off and running ever since. We average a new video about once every ten days, and we group them into ~20 episode "seasons". Most people watch the series by downloading it from our website, redvsblue.com.


Burnie and Matt, kickin' it.




Why do you think RvB resonated with such a wide audience, extending beyond even folks who've played the game?

As big as machinima is now, back when we started Red vs. Blue, there really wasn't that much out there. And most of what was out there was either gameplay videos or physics experiments. Red vs. Blue was the first set of videos with an actual narrative storyline. It also helped that we came out on a regular basis, as opposed to being a one-off piece that was great, but then just went away. With Halo fans in particular, the timing was great. Halo:CE came out with Xbox in November 2001. Halo 2 debuted in November 2004. Not knowing the release date of Halo 2, it was pure luck that RvB came out at almost exactly the midway point of the two games when it began in April 2003.

The crossover appeal to non-Halo players was a definite surprise. By intention, we tried to stay as far away from the Halo storyline as possible, and as a result, I think the whole series felt like less of an inside joke. Being a military comedy, we also make lots of bureaucracy jokes, which I think is pretty universal humor, whether you work in an office or whether you're fighting for control of the universe. Except for a few key details, those jobs are remarkably similar.

Can you explain to our readers what Machinima actually is?

The term "machinima" comes from combining the words "machine" and "cinema" . It's a very futuristic word - pretty soon everyone will be combining word pairs, because no one has time for all those pesky extra syllables. Like next time you go automobile shopping, just tell everyone you're "autopping". They'll know what you mean. Boss at work giving you trouble? Try "penicking" him, which should make him much more tolerable. I know it works in our office.

Machinima is the use of videogame engines to make real time animation. If you step back and look at the technology of what we call a "videogame", it helps to understand it. The actual program on the disc is really an advanced tool for displaying a simulated world in real time. For instance, Zanzibar is a beach outpost with a huge windmill. This program you're running allows you to interact with the world and the other inhabitants. The players are the ones that actually make it a game. They show up, line up across the map from each other and interact under a strict set of rules. They grab flags, throw grenades and generally cause all-around mayhem within those rules. Machinima is the violation of those rules. Instead of using our view portal to find enemies, machinimators use it to explore the virtual world and experiment with different ideas. If you record and share these experiments, you have machinima. If you record Halo footage then dub over voices and sound effects and edit it all to make a story, you have Red vs. Blue. In a sentence, machinima simply means using videogames to shoot movies.

I think machinima and professional gaming (like the CPL) are basically the same thing. They're both two different kinds of play, one just seems to come more naturally from everyone's expectation of what a game is. As a person who has more interest in story-telling than professional sports, I gravitate towards the machinima type of play.

If one of our readers is new to RvB, where do you suggest they start?

RvB is really two different shows. We have the ongoing series, which just hit Episode 77. Each one picks up where the previous left off, so it can be a little hard to jump in the middle. At this point, there's over 400 minutes of videos in that story and we don't do a lot of backtracking in the development of characters or plot. We just assume everyone is on board and we forge ahead.

I would recommend starting with one of our Public Service Announcements, which are the stand-alone "commercial breaks" of the show. I would recommend Real Life vs The Internet or Cold and Flu Season. If you watch those and you don't think it's the stupidest thing you've ever seen, then watch the series starting from Episode 1. That should convince you.

What are the biggest technical hurdles in creating an episode, as far as using the Xbox is concerned?

Machinima is all about working with limitations. On a console in particular, you don't have the ability to re-skin models or add new objects, so you really have to learn to work with what you have. From a writing perspective it's actually a fun challenge, you have to be creative in lots of different ways, like writing the plasma pistol as a medical scanner or remote detonator. It also means you have to pace yourself. Since you only have a finite number of sets (levels) and props (objects) you can't use them all in the first episode. Introducing a new item into such a closed-in world can be a big event in the storyline. A lot of times we use these items to really drive the story forward. So, you have to be careful about not seeing them onscreen before you're ready to use them in the story. Maps are the same way. In Season 4, we did two episodes on Backwash, but we had to be very careful to avoid including any of the map's structures in the shots we used. We have plans for using those parts of the map as part of a later scene and if people remember them from the swamp, it won't make any sense geographically. In Season 5, we have a large virtual set constructed from small portions of Elongation, Turf, Colossus and Backwash. It's going to be hard enough to do that without shooting ourselves in the foot by accidentally including them in earlier episodes.

Who are the voices behind the characters and what inspires those onscreen personas?

We have twelve voice actors now that play a variety of roles. The main roles are played by Burnie (Church), Matt (Sarge/Doc), Geoff (Grif), Gus (Simmons), Jason (Tucker), Dan (Donut), Joel (Caboose), Kathleen (Tex), Yomary (Sheila) and Nathan (Andy). The characters have changed so much since they first appeared, it's hard to say how that has happened. From a writing stand point, I can tell you that we write more for characters now than actors. If we have a scene where the jeep breaks down, there's just certain characters you want in that scene and ones that are a bad fit. So, we just sketch out the premise, fill in the characters and the dialogue flows naturally from the scenario and the established relationships of the participants. We also drink a lot.

What were the most acclaimed and vilified episodes?

That's a little tough. Pretty much, everyone says their favorite episode of Red vs Blue is "the first one I saw". In a way, that does make sense, if a person didn't like the first video someone showed them, why would they watch the rest? However, it does make it hard for us to figure out which ones are the most popular. Real Life vs The Internet has been linked (and "hosted") by other sites the most. Episode 2 is probably the most quoted by Halo fans, since that's the last time we made direct Halo references (e.g. The Warthog naming). By downloads, Episode 39 has been grabbed the most times and Episode 70 has the most comments in our online archive (32,767 posts).

Vilified moments are equally as relative. We catch a lot of grief not having much action in the series. But, I think we established from the first episode that these guys are pretty lousy soldiers. I feel if we did a lot of action, eventually the series we look more like gameplay machinima. Plus, we suck at Halo. So, it's a nice cop out us for us to focus on dialogue.

Are you guys surprised at the exponential growth of the Machinima scene?

Yes and I believe Bungie has a lot to do with that growth. It's going to sound like a total ass kiss when I say this, but I think that a lot of other video game companies have started to embrace machinima based on Bungie's reaction to the movement. There's always going to be a certain level of uneasiness when something like this comes along. With all the tools being built into games for recording and HUD removal, it's clear that a lot of companies are now "getting it". And it certainly didn't hurt that Bungie "got it" first.

For our part, I always keep in mind that while we did not invent machinima, we have certainly forged some new paths in the genre. We always try to conduct ourselves in a manner that would make people in the future point to us as an example of why machinima is a good thing. I would hate to think that some young filmmaker wouldn't get the necessary permission to work on his machinima video because we did something that left a bad taste in the industry's mouth.

Machinima is just going to grow and grow. Real-time animation still has a long way to match the quality of pre-rendering. But, that gap is closing at an amazing rate. Look at the difference in visual fidelity between Marathon (1995) and Halo 2 (2004). Then look at two pre-rendered movies from that same time frame: Toy Story (1995) and The Incredibles (2004). Sure, both sets had improvements in technical quality, but the real-time achievements gained a ton more ground. They haven't caught up yet, and I don't know that they ever will, but the differences will soon be insignificant.

Which other Machinima do you guys admire, and why?

There's a ton of great work out there. Randall Glass was an inspiration for some of our first RvB vids, and his work never fails to impress me. Overall, my favorite piece is one called "My Trip To Liberty City", which is a piece made using Grand Theft Auto. The author did a fantastic job of capturing the spirit of machinima. It shows him playing GTA and talking about the game, then he goes on to say how doesn't really want to beat people to death with baseball bats, so he re-skins his character with a Canadian tourist texture and starts wandering the city taking pictures of architecture and prostitutes. To me, that's the essence of machinima in a nutshell, wandering around in a virtual space and exploring it in a unique way. Also, taking pictures of prostitutes. I just think that the rules of a game are what make it a game. Once you violate the rules, you stop playing the game and that's the moment where machinima begins.

What are you most looking forward to seeing at E3?

I really want to see more from Xbox 360 Arcade. I love that feature and just want more games on it, if for no other reason than I can switch between games on the fly without swapping discs. I read a rumor that a certain classic Bungie title might make its way there, I have high hopes for some info on that. I wish most classic PC games would come to Arcade. I'm no developer, but it seems like there's a number of potential ports available. I would probably sell a body part to be able to download Star Control 2 and play it multiplayer.

I also want to see some more info on Spore, which looks really unique. The Nintendo Revolution controller also looks interesting; a hands-on demo would be nice.

And, of course, I am hoping that Bungie might provide us with some "confirmation or denial of rumors and speculation". Which I suppose you could tell me, but then you'd have to kill me.

Oh we totally won't kill you. Murder is ignorant. But so is not watching Red vs. Blue, one of the funniest things on the whole interweb. Go see for yourself, HERE.

Breaking In - Reed Shingledecker 

Posted by DeeJ at 12/18/2012 11:37 AM PST

Melting your face with FX...



What’s in a name? An artist by any other name could create environmental effects that are just as sweet. Yet, you have to admit that this guy carries a moniker through life that you’ll not soon forget. We can only hope, for all of our sakes, that his work on our next game will leave an equally indelible impression. Let’s see if he’s up to the challenge…

You there! Identify yourself, and tell us what you’re doing here.

My name is Reed Shingledecker and I’m an FX Artist here at Bungie. I’ll assist in bringing beautiful worlds to life with environmental effects and, occasionally, create a grand explosion that melts faces off.

Thank you for making our game a beautiful place in which to have one’s face melted. Are you an environmentalist in the real world as well? Or just in ours?

Outside of work, I’m usually pretty laid back. I recently picked up playing the violin, which is one of the hardest things I’ve ever done. But, it’s very rewarding when you can play a song that people recognize and enjoy. Other than that, I enjoy spending time with my fiancé and enjoying life in the Pacific Northwest.

It sounds like you are more of an indoor guy, then. You don’t hear a lot of kids saying that they want to be “Environment Effects Artists” when they grow up. What did your younger self used to dream about doing with his grown up self?

I really wanted to be a professional baseball player when I was younger. I played second base and I wanted to play for the Atlanta Braves. When I got into high school, I realized that probably wasn’t going to happen after not making the team. I shifted my studies to becoming a chef. I was sure to attend a culinary school, until the day I watched Pixar’s Toy Story. That movie altered my life path to where I am today.

Unfortunately for your ambitions, the only education that Disney provides leads to theme park experience. Where, then, did you decide to seek higher learning that would enable you to melt faces with digital entertainment?

I received my Bachelor of Science in Media Arts and Animation from the Art Institute of Portland. There, I learned most of the principal tools in 3DS Max and Maya. I still use principals of animation and scale, form, and perspective. All of that is extremely useful in creating realistic art in games.

Are we the first place that has had you creating art for games? Or was there another stop for you along the path that leads from watching a Pixar movie to working on our Art Team?

Before working at Bungie, I spent three and a half years at a small FX outsourcing studio in Seattle. I was more than blessed to work on eleven different games: including Call of Duty: Black Ops and Black Ops 2, Darksiders, XCOM, and Transformers: Fall of Cybertron. I was a level builder on the Call of Duty titles. On all the others, I worked on FX. I was fortunate enough to work under industry vets with fifteen years of experience. They taught me everything I know about creating awesome art.

You’ve got some great games under your professional belt. Was that, along with the dashing name at the top of your resume, enough to convince us that we should take a look at you? How did you get your foot into our heavily-guarded door?

I just kept applying. I must have applied to Bungie twice a year for 6 years. As my portfolio grew, so did my quality of work. I kept removing the older work which wasn’t as good as my current work. I think my work on XCOM is what might have impressed them most.

We’ll never tell. It takes more than a kick ass portfolio to close the deal here, as you know. Do you remember the most challenging moments from your interview loop? Have you repressed those memories like a traumatic episode?

It took me about a year of interviewing at different places to feel confident in my work. I was a little afraid of change but I wanted this job so bad that I wasn’t going to let myself down. The interview was surprisingly easy and their interest in me was apparent so it went really smooth.

You’re shattering our image as a tough sell, but I won’t ask you to fabricate any nightmare stories. Now that you have your dream job, what’s the best thing about coming into work every day?

Getting to work with the most talented people in the industry. I can look over my monitor and see a lot of mind-blowing work that has yet to make it into the game. It makes me work just that much harder to keep up with the quality bar here. I wouldn’t have it any other way.

Describe a day in the life in our studio.

I usually show up around nine, turn on my lamp, and smile really big knowing I’m at the greatest place on Earth. The studio is already buzzing with creativity. People are chatting about their night or about what they are going to be working on. I start by doing a quick play through of the level I am working on to see if anything has changed. Then for the next couple of hours I work on my task list until lunch. Being a new hire, I usually go out for lunch, since the company pays if you go with someone new every time. After lunch, it’s more creating FX tasks. During the day someone may or may not drop something and the studio will do a unified clap for that individual. It’s quite amusing. I then head out the door a little after six.

Sounds like you’re a stranger to crunch. Give us time. We’ll challenge you. Of course, we’ll give enough perks to help you survive. Which one do you think will help you go the distance?

My favorite perk is by the Bungie love. Being surprised with an onsite barista or random t-shirts is amazing. Every time an email comes in about a surprise I just sit back and smile thinking that I can’t believe this is happening to me.

Oh, it’s happening to you alright. We might have to do a follow up to this piece to see if you’re still this satisfied next year. We have a lot to build, and that’ll require each of us to elevate our own personal game. How do you plan to evolve your work while you work?

I try to stay ahead of the curve by seeing what others are doing and trying to do better. If I cannot do better, I ask them to show me how to. I’m always asking questions and also answering them when others ask. As I learn a new technique or a solution to a problem, I can take that knowledge forward and that becomes my quality bar. It like a giant never ending staircase and it so funny to look back at stuff you thought was awesome six months ago think that it’s not nearly as good as you could have done today.

You’ve made your job sound just as fun as some people might have imagined. You may have altered a path or two of your own through the course of this conversation – like your very own Toy Story. What would you suggest to the inspired?

To break into this industry I believe you have to really want it. It’s hard, there are long hours, crazy deadlines, and lots of coffee. But the reward is beyond amazing. Seeing people line up at midnight in the freezing cold to buy a game you worked on is an amazing feeling. When trying to break in, I made the classic mistake of having everything I had ever made in my portfolio. I quickly realized that I need to make better quality art and only show the very best. I ran through games and tried to recreate what I was seeing. Once I could make a model with a texture that would ship in a game, I knew I was ready to submit a portfolio that would be taken seriously.

Experience, Work Ethic, or Talent? Rank them in order of importance to your role.

Talent, Work Ethic, Experience. Talent will get you in the door. Work ethic will show your willingness to learn and Experience is a combination of the previous two.

We’re as thrilled to have Reed on the team as he is to be here with us. He’s not kidding about this being a nice place to work. If he’s sold you on the idea of making games for a living, but you don’t fancy yourself an artist, there’s no reason to lose hope. You can always browse the Breaking In archive in search of many paths to walk.

Tags: Breaking In

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Breaking In - Andy Howell 

Posted by DeeJ at 12/11/2012 8:46 AM PST

Make me a match...



At Bungie, we believe that anything that's fun to do is more fun to do with your friends. This obviously includes playing a great game. But making a game that you can play with your friends over the Internet is no easy feat. Fortunately, we have can-do leaders like this guy to make sure we get it right…

Who are you, and what do you do at Bungie?

My name is Andy Howell. I’m the Matchmaking Test Lead here at Bungie! My team ensures that Matchmaking in our game is painless and fun. Without us, you would never be able to play with your friends. We help to push for quality across the entire matchmaking process, from start to finish of a game.

Sorry I can’t tell you more, you know... super-secret stuff.

I know all too well, my friend. Keeping secrets is a part of life at Bungie right now, but someday we’ll get to enjoy a conversation with our community about what we’ve been developing. Until then, how will you be passing the time?

Super-secret stuff. And Star Trek, other science fiction, motorcycles, fast cars, photography, comic books (mostly DC), and weird giant robot models. I also am very interested in honing my skills. I volunteer for many projects and make different “tech demos” and mods outside of work. I love breaking and building new fun things, usually in that order, followed by breaking them again.

With all this talk of breaking things and seeing them fixed, it would seem that you were born to be a Test Lead. Has this always been your plan? What did your inner seven year old dream of being?

A Starship captain, for reals. I wanted to protect the earth from aliens and explore the galaxy. Find strange new worlds, seek out new life and new civil… you get the idea.

It does sound familiar. Since mankind didn’t get around to creating a Starfleet you could enlist in by the time you reached a working age, what sort of schooling did you seek for yourself?

I studied Computer Science and Multimedia Production. I use what I learned EVERY DAY. I didn’t know it at the time, but I was tailoring an education to assist me in my future career, funny how that works.

A lot of people would call that lucky, rather than funny. Tell us how that worked for you. How did that future career start to take shape?

I started out in Information Technologies for education, teaching computers how to use teachers in their class rooms. Wait, I mean the other way around, maybe…

Then I moved on to become a multimedia producer for a church, which was really fun. Not only did I get to help people, but I was able to create cool new multimedia experiences. When I was laid off due to downsizing, I found out that Microsoft was looking for testers for their new super-secret project on the (then new) Xbox. I was testing Xbox LIVE functionality across all games a few weeks later.

The migration from working on Xbox LIVE to working at Bungie makes total sense, but can you recall the steps that led you to us?

I was found by a headhunter who needed to fill a contract role at Bungie. Next thing I knew, I was helping to finish up Halo: Reach. After we shipped the game, I went on to work for a few other game studios. However, Bungie had wanted me to come back, and the timing was finally right!

Welcome back. We missed you, but not enough to let you sidestep the standard interrogation in our interview chambers. Can you face those memories and provide would-be applicant with a warning about the horrors of our recruitment process?

Here at Bungie, we like to ask “interesting” questions. It helps us know how you think. My interrogation was an all-day process, so I would say my last few interviews started to get harder since I was very tired. I had just flown to Seattle from Rhode Island - the other side of the world almost – so I had Jet Lag, and my brain was fried from a day filled with questions. Someone asked me a logical testing question about a device I had never heard of or even thought to test. At first, I hit a brick wall. Then I started to think outside of the box. Obviously I pulled through.

Now that you’re in the box, what’s the best thing about the work that you do for Bungie?

I love that we take time to play our game here. When we bring a new system online, it’s great to see people playing with it, or interacting with it – and even better if they aren’t even aware of it. It’s very rewarding. We create fun, and I get to see it on the faces of my co-workers.

You paint a vivid big picture, but what is one day like around here?

FUN! I love what I do. I love the games we make. I can’t imagine doing anything other than making video games. Our average day is to break things and do science, what could be better than that?

It sounds like you’re pretty happy with your Bungie experience. And yet, we go well out of our way to keep guys like you content. What’s your favorite perk as a member of the team?

I would say it has to be the Bungie love we receive. For instance, Bungie will arrange for pre-screenings of movies, outside events, and other fun group activities.

What is your favorite accomplishment as a member of the Bungie team? Describe that one moment in which someone appreciate your work, and assured you that you belonged here…

I would have to say when we work on a bug that ends up being a hornet’s nest, and we have to spend time unraveling the issue. Once we get to the core and can identify the problem with certainty, I am satisfied in my job. I try to recreate that moment every day.

Another thing we need to do every day is enrich our skills. What is your plan to become ever more dangerous to the bugs you’re hunting?

I talked a bit above about how I try to expand my wheel house with personal projects. I also spend a lot of time just playing video games. I’ve been working in this industry for a long time now, so that can be a task at this point. However, when I just play games, I find it makes me better at my job. The simple joy of playing a game makes me want to make our game as fun as I can.

That sounds like hard work, but it’s work that many people would like to do. What would you tell them to help set them on the path of becoming Test Lead?

Give it everything you have. I would suggest this to anyone trying to do anything they’re passionate about. You REALLY need to grab on with both hands and hold on to that dream. Learn all that you can about game development, build mods, play betas and alpha tests, read books. Do what you can to enrich yourself, because just wanting it is never enough. Dreamers just want it. Doers will build it and make it happen. You will never get what you want by just wanting it.

Andy is here because our games won’t test themselves, so we must return him to his daily pursuit of that perfect moment. While our Test Teams are the bedrock of our development process, Bungie needs doers of many different varieties. The Breaking In archive is a great place to learn all about the different kinds of fun that beckon from our development floor. We need doers of all kinds.

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Breaking In - Jennifer Ash 

Posted by DeeJ at 11/27/2012 1:20 PM PST

You can't pick your own brain...



Making a video game is not an exact science, but that doesn't stop us from trying to come close at Bungie. Before our next game makes its way into your hands, we'll run wave after wave of lab rats through its maze (that’s a metaphor, not a clue). Those beta testers will show us the dead ends and point out the tastiest pieces of cheese. One of the proctors of these wicked experiments will be this nice lady, who only recently brought her white coat into our lab…

Who are you, and what do you do at Bungie?

My name is Jennifer Ash and I’m an Associate User Researcher. In this role, I look at how people play and perceive games. I like to pick your brain. User Research for games is particularly challenging, because everyone has their own interpretation of events. Some ways we explore this are analysis and visualization of game data, eye tracking, user tests, and surveys. Through our studies, we hope to create the best game experience for you!

When you're not picking (or analyzing) our brains, how do you amuse yours?

I enjoy playing board and video games, knitting, reading, hanging out with friends, and watching movies, TV, or Anime.

Let’s talk about the journey that led you to us. Bungie is rarely the first step in a career path. What were some of your first steps?

Prior to Bungie, I was the curriculum owner of the Academic Initiative for System z team at IBM. We connected professors, clients, and students in meaningful ways to aid with enterprise skill obtainment. For the last two years, I was also attending NYU for my Master’s degree while designing educational tools and games. Before that, I was a User Experience Designer for z/OS at IBM, which meant performing heuristic evaluations, designing prototypes, and performing user testing on various parts of the operating system.

Each experience provided something that helped prepare me for this job. Both industry and academia contributed to different communication and people skills over a variety of situations, which is useful in pretty much any role. Working on school projects, academic research projects, and client presentations required me to learn new skills and adapt to new situations.

It’s hard to imagine that you chose this adventure for yourself as a child. How did these goals come into focus?

Up until Junior High, I wanted to become a teacher. I’ve always been interested in math and science, so my dad suggested looking into engineering, which seemed a good fit, so I pursued that through freshman year of college. I was particularly interested in animatronics, combining robotics with behavior. Game development was a natural progression when I found out I could combine all of my interests in one career path!

You mentioned the value of your experiences in academia. Would you be so kind as to recall your full trek to higher learning?

I have a Master’s degree in Digital Media Design for Learning from New York University, focusing on design for games for learning. My undergraduate degree was a dual Bachelor of Science degree in Games and Simulation Arts and Sciences with a concentration in Human-Computer Interaction, and Psychology, from Rensselaer Polytechnic Institute.

I still use a lot of what I learned from both majors. Game design and user research both require pulling from a wide variety of skills, so having a breadth of knowledge from computer science, engineering, cognitive science, psychology, and game design has helped a lot.

We’re pretty lucky to have a person of your skills to help us create a game that will make sense to the player. How did that courtship start? Can you tell us how you stood out among the people who want to work for Bungie?

I used purple ink on my resume. No, in all seriousness, we don’t get told what specifically made us stand out as an applicant. If I were to speculate, it was probably the breadth and depth of my resume/experience. I’ve always been focused on game design and user research. I am knowledgeable in a variety of programming languages which helps when performing data analysis and tooling. I have experience with research and scientific procedure for user studies. While a game design focus can make you a wary candidate in user research, understanding where the design team is coming from in their decision making process can be useful as long as you can stay objective. A lot comes down to timing, and being at the right place at the right time, but knowing the company and skills necessary helps a lot.

It helps get you in the door, but it doesn’t guarantee that you can stay. You have to survive an interview loop to enjoy that privilege. What was the hardest part about your trial as an applicant?

The interview questions. Some of the questions are more about your thought process and considerations, so it’s very difficult to know if what you gave was a ‘right’ answer or not. Not to mention the interview lasts for a good majority of the day, with a wide variety of interviewers, so you never know what to expect next. It’s both exhausting and exciting at the same time.

Your exhaustion has served you well. Now that you are one of us, what is the most exciting thing about researching the user?

Seeing people enjoy the game! We get to interact with users at very early stages, and it’s great to see how people feel about the game, and the changes made over time based upon early feedback or discoveries from our studies.

You speak of how your work evolves over time, but how would you describe just one day in the lab?

I typically get into work and grab a cup of coffee and read through emails. After, it comes down to tackling one of many projects, be it prepping a study, performing data analysis/visualization on a previous study, or playing a new build of the game. Then there’s lunch, which may or may not involve a newbie lunch (for the first 6 months of employment, teams can take a new employee out to lunch for free). After lunch, its back to working on projects, with an afternoon break to grab coffee with my team. Throughout the day, there’s usually multiple discussions regarding various upcoming or past studies, or hunting down people to find out further details regarding specifics of the game. With an open floor work environment, it makes it easy to start a conversation to discuss a particular aspect.

Other than the office-less floor plan and the free coffee, what’s the best thing about working here?

The people. The expertise and talent of the people who work here is incredible. There’s a high concentration of passionate, knowledgeable people that makes problem solving and brainstorming of any kind extremely effective.

I know you just got here, but is it too early to ask about your proudest moment in our studio?

I MacGyver’d a Halloween costume in a weekend made of spray paint, Christmas ornaments, electric candles, epoxy and a black dress that people actually recognized.

Ah, yes! You were our human Dalek (ardent fans of Dr. Who can plunder our Facebook page for more details). Aside from impromptu fashion challenges, how do you plan to enrich your skills in the service of great games?

I’ve always kept myself busy with side projects and volunteer opportunities. My Master’s program stays in touch via Facebook, and that always provides a number of interesting developments across academia and industry. I’ve found industry conferences are useful, not just for the information obtained, but the people I meet and the energy and motivation from being amongst others with similar passions and skills.

I had little doubt that you would keep the tip of your spear sharp. Would grindstone would you recommend to aspiring user researchers who want to be just like you when they grow up?

Don’t rely on just school work to get you in. It is a VERY competitive industry, and breaking in is often the most difficult part. Having side projects or research projects can really help demonstrate the unique skills you can bring to a company. Understanding what skills are necessary for the position you’re interested in helps a lot. And don’t stop networking. The games industry is still fairly small, all things considered, and it doesn’t hurt to know people.

The lab awaits your triumphant return, so we will conclude what has been a lovely chat with this final question: Experience, Work Ethic, or Talent? Rank them in order of importance to your role.

Talent and Experience could be interchangeable. Experience is necessary because many best practices aren’t well documented in this field yet, so having the knowledge of techniques or analyses that work well for a particular area is useful. Talent is useful because with any study that involves subjective data, it takes some intuition to know where to push for more information and what is important. Good work ethic is necessary for any role to be successful, so not as important as the other two to user research specifically.

We have picked Jennifer’s brain enough for now. It’s time to return her to the eager test-subjects who are lining up to do their part for Science. If her story has inspired you to become one of her coworkers, but Science is not your thing, don’t lose hope. We need all types at Bungie, and you stand a good chance of finding someone with skills like yours in the Breaking In archive.

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Breaking In - Drew Smith 

Posted by DeeJ at 11/14/2012 11:28 AM PST

Producing our message to the world...



Someday, Bungie will emerge from behind this self-imposed curtain of secrecy with wondrous tidings of an impending game. There will be thunderous announcements, introspective discussions about our creative process, and cryptic forecasts about the adventures that await you as the player. When we cross that glorious threshold, we’ll need to be organized enough to not trip all over ourselves. To keep us on our feet, we lured this fresh face into our midst…

Who are you, and what do you do at Bungie?

My name is Drew Smith. I’m a Producer charged with managing Marketing, PR, and the Writing Team. My goal here is to build out a schedule, facilitate communication with developers, manage the workflow for the narrative team, and to wrangle Pete Parsons.

Parsons defies the act of wrangling. He’s like vapor, seemingly everywhere at once - but enough about him. When you’re not attempting to control the weather in our world, what’s happening in yours?

Games, duh. I play lots of Dota 2, although a six-week break did not help my skills. I’ve been practicing Muay Thai for about a year and a half and I’m a pseudo-wine snob. I read books on astrophysics and The Economist on a regular basis, I do math for fun, I write, and I hoard like a dragon. I’m really trying to work on the hoarding part.

Don’t go changing on our account. Your compulsion to hold on to every little detail will only do you credit here. From what I’ve heard (when I eavesdrop on your conversations), you’ve been around the block of the video game industry. Tell us a little bit about the companies you used to hoard for before we invited you to join us at Bungie?

I spent seven years in different roles at Take-Two Interactive. I did everything from Marketing, Business Development, Publishing Production, and Development Production. Take-Two gave me the opportunity to work on some huge games/franchises (Grand Theft Auto, Red Dead Redemption, BioShock, Borderlands, Civilization, NBA). I also got to see the industry from multiple perspectives. It helped me build a good understanding of the needs, demands, and goals of each discipline.

You’ve climbed some serious mountains, and your resume is a reminder that this industry is not all art, design, and programming. It takes a few suits (that don’t actually wear suits) to put a game in the hands of a gamer. Were your ambitions always so business oriented?

When I was nine, aside from the obvious Astronaut/Scientist dreams, I sent two letters (one to Nintendo and one to Lego) asking for a job. They told me to apply when I got older.

So your adventure began. Of course, getting older is the easiest part of qualifying for a job making games. What else did you do to prepare yourself for this exciting career that led you to us?

I went to undergrad in NYC and majored in Economics. From there I started taking grad school classes in marketing, conflict resolution, storytelling, public speaking, string theory, and physics. Had I not been hired by Take-Two, I would have gone for an advanced degree of some sort. Economics is extremely useful in understanding trade, the market, monetary policy, and a basic understanding of how the world operates.

And string theory is good for understanding, well, everything! Although, that’s the first time anyone has ever mentioned it here. Was it your dabbling in theoretical sciences that enticed us to take a closer look at you?

I like to think it was my awesome list of prior experience, along with a few sprinkles of magical pixie dust.

We don’t believe in pixies, and dust is bad for the machines. It was the experience. Nevertheless, no one just skates into this place. Would you agree? What memories from your interview loop haunt your dreams?

Nine hours in a small room downstairs. Also, Matt Priestley is a hard guy to read.

Like playing poker with a cyborg, that one. I, on the other hand, wear my heart squarely on my sleeve. How would you describe the experience of being my newest and closest neighbor?

Pretty magical. I’ll be working and minding my own business and out of the corner of my eye I’ll see you look over and give a little nod as if to say, “Get back to work. This isn’t happy hour.” Then, I remind you that something on your schedule is overdue.

You mean like this weekly feature? The one that’s usually published two days ago? Fair enough. Aside from keeping me in check, what’s the most rewarding thing about your new home?

I’d say getting to work with an extremely talented team on groundbreaking stuff.

That’s far enough. We’re not in marketing mode yet. We still need to be vague about what’s going on around here, so just describe a day in the life of a Bungie newbie.

It’s chock’full’o’meetings (and potentially nuts as well).

Guilty as charged. There are enough nuts in this place to stock a snack bar. Speaking of which, what’s the best perk you enjoy as a member of our team?

So many good benefits. For me, the best is an instant feeling of camaraderie and appreciation.

Give it time. Someday, we’ll hassle you to tell us what you’ve learned since you showed up here. What will you do between now and then to have a snappy answer at the ready?

Aside from reaching out to my fellow Producers for tips, I’ll learn more about the challenges my teams face so that I can better support them. Learning about the way Bungie makes games has also inspired me to familiarize myself with the tools we use.

Your trek to the desk behind mine is one that many people might not have imagined. There’s a chance that one of our readers has poured over all these interviews looking for a way into this industry, only to lose heart that they aren’t an artist or a scientist. How can they follow your business acumen?

Be persistent and look for openings. Reach out to people you know. If you don’t know anyone, join the IGDA, go to GDC or use LinkedIn (people are willing to offer their advice and you never know what you might learn). There are a lot of jobs in the game industry so don’t be afraid to get outside of your comfort zone. If all else fails make something cool… or consider sending Deej flowers (he loves flowers).

I do not love flowers. In fact, I hate anything that cannot be delivered digitally.

What I love is exploring all of the many ways in which people find work doing something that they love. Drew is just one of the newer recruits that now walk our development floor. His freshman classmates are taking a seat in the Breaking In archive one by one.

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Breaking In - Adam Brown 

Posted by DeeJ at 11/6/2012 12:09 PM PST

Coding on the go...



Bungie.net can reach you wherever life finds you. There is no escaping our charms!  Which device is it that’s enabling us to share a small piece of our world with you? You could be nestled into a comfy chair in front of your favorite computer, or propped up work pretending to look busy. If you find yourself on the go, sampling some Bungie culture right from the palm of your hand, you can thank gentlemen like this…

Who are you, and what do you do at Bungie?

My name is Adam Brown and I do mobile development at Bungie (that means iOS and Android). I’m looking forward to getting some awesome apps out there for everyone to better communicate through Bungie.net!

It would be very hard to sustain a community without the means for communication, so we appreciate your work. What do you do with your life when you’re not building bridges between the passionate players of our games?

I love hacking on all sorts of quirky projects outside of work: hardware, software, Arduino, whatever comes to mind. When I do manage to get away from the digital world, I love backpacking, camping, sailing, whatever outdoor adventure I can think of.

It’s great that you take a break from all that serious coding to channel your inner-child. Speaking of childhood, when outdoor adventures were your only responsibility, what did you foresee as your grown-up occupation?

Train Conductor. Not Superman, or an astronaut, but a Train Conductor. I was really shooting for the stars. After that, it was always a Software Engineer. I started modding games and making maps for Half-Life, and began to get the idea that I might like making games.

Someone needs to make sure the trains run on time! Once you had found the right track for you, how did you prepare yourself to steam into the station?

I got a Computer Science degree, and I get to use it every day! The theory matters too, kiddos!

What were some of the experiments that you conducted as a Computer Scientist before you joined us in the Bungie lab?

I actually had a pretty wide range of programing jobs before this. For my first job out of college, I worked at a tiny game company where I was the main programmer. I wrote the engine and game code. It was a huge learning experience, but the company went out of business after shipping our first game. I went on to do front-end web programming for monster.com. It turns out I’m not a fan of big corporate environments. Who knew? Later, I did low-level programming for DirecTV set top boxes. Finally, I began doing some consulting making Android apps for companies. That is ultimately what brought me to Bungie, so I guess it all worked out!

Slow down, now. You make it sound like joining the Bungie team is easy. Let’s back up and relive your interview loop to appropriately strike terror into the hearts of would-be applicants.

There was a phone screen first, so I guess said something right. The final interview is fairly long and intensive, and you keep having these minor freak outs in your head: “Holy crap, I’m sitting in Bungie’s office and the guy talking to me worked on Halo. Crap what did he say while I was thinking this?” It still seems a bit surreal that I work here.

You’re here alright. This is not a dream. What’s the most rewarding thing about this surreal existence?

It’s honestly hard to pick. As a Software Engineer, I have to say Bungie’s dedication to software quality, the fact that they really care and want to take the time to do things right, is a breath of fresh air after coming from other development houses where the software is just a means to an end.

We do a lot of other things to keep you content and banging out quality code at Bungie that have nothing to do with software. Which of those perks make you the happiest?

There is a cabinet in the kitchen just labeled: Meat.

We keep it stocked just for jerks like you (pun intended). How does a delicious dose of salted meat factor into your daily routine?

I stroll in around 9AM. Never did I think that getting in just after 9 would make me the “early guy” on the team, but here it does. I scan over reddit quickly (you know, just to check and see if there’s Bungie news). Then I get down to business! My team leader does a pretty great job of keeping distractions and bureaucracy away from us, so I probably get more actual programming done at this job than anywhere I’ve worked before. When lunchtime comes around, we usually go grab some take-out and come back to the studio to eat and play Magic: The Gathering. Post lunch is a medley of programming and deciding which beef jerky to try from the Meat cabinet. It’s a veritable nerd paradise.

Oh, man, you’re one of those Magic geeks? In that case, tell us about the time you cast your favorite spell at Bungie.

I was prototyping some features in an app and testing them on a tablet. A producer who was looking over my shoulder cut in with “You have a cool job, that looks awesome.” I thought to myself, “Yes I do.”

Having a cool job isn’t cool. You know what’s cool? Getting better and better at doing that cool job all the time. How do you make that happen?

It helps that I love what I do. I’m always reading articles about new things in software development and working on little side projects to try out new ideas.

Imagine if you will that your tale of programming and magic has inspired someone to become your apprentice. What wisdom would you share with them?

Play games, work hard! Playing games is as much about keeping up with the state of the industry as it is a cultural fit. And work hard, because making games is hard work!

And you have some hard work that demands your attention, so we’ll wrap up this chat and return you to the trenches. Before you go, please stack this deck in order of importance to your role: Experience, Work Ethic, and Talent.

Hard to rank ‘em, but: Experience, Work Ethic, Talent. Experience because Mobile development is still the Wild West, so there are some really strange bugs that you can only solve from having seen them before. Work Ethic, because Bungie is ambitious! And of course, Talent is always an important base to build your experience.

Mobile development is just one frontier that we’re exploring at Bungie. Prospectors of every variety are being lured west on our careers page. To learn more about the different types of precious metals in our hills, you can check out the Breaking In archive.

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